YRC Logistics

System Functionality:

Proposals Quotes Management Reports

The Results

• 80% Time Saving
• 100% of prospects now receiving a proposal
• 57% reduction in proposal delivery time
• 100% increase in sales
• 400% increase in the value of sales

Full Case Study

YRC Logistics is a leading provider of global logistics services. It is a subsidiary of the $9.6 billion strong YRC Worldwide, and operates over 370 facilities in Asia, Europe, North America and South America.

YRC started using ProposalGENie in 2007 and, following a trial in its UK operation, uses ProposalGENie across its worldwide operation.

The following is its experience in its UK subsidiary:

The contrast between our sales success pre-ProposalGENie days and the present day couldn't be greater. Since its introduction we have seen a surge in sales and we've managed to save huge tranches of administrative time.

To understand this better you need to look at our old situation.

• Each sales proposal took around 1½ hours to complete
• 75% of prospects never received a proper proposal because there wasn't the resources to do this work
• There was no consistency of quality. Some people had good proposal writing skills, many didn't
• Proposals were about us, our products and services, and didn't focus on the customer
• There was no management visibility or control of proposal activity
• Proposals took over a week to be despatched

Now, compare that with the situation using ProposalGENie and you begin to appreciate why our sales have made so much progress.

• A much improved sales proposal now takes only 10 - 15 minutes to create. That's a time saving of at least 80%
• That time is being used to see more clients, and to ensuring 100% of prospects receive proposals
• There is total consistency in the quality of every sales proposal and which now reflect the image the company wish to present
• Proposals are entirely personalised to the customers' problems, needs and requirements
• Management have complete visibility and control over sales proposal activity
• Proposals are with prospects within 2 - 3 days
• We are able to include information on a wider range of our services

We even had one customer telephone us to say this was the best proposal he had ever received.

The outcome is that we have doubled the number of new clients won during the year and the value of each sale has quadrupled.

Our Return on Investment is off the scale. ProposalGENie is such low cost and the returns have been massive; many multiples of our investment.